Step by step codi's architecture evolved into gen3.1. Not that much due to the fundamental changes but we implemented hundreds of minor improvements based on the practical usage. And raised codi's intelligence to a next level.
The most notable change is the model - codi is now mostly powered by the latest and most-intelligent model from Anthropic - claude-3-5-sonnet-20241022. After we improved knowledge retrieval system it's capabilities in resolving the majority of issues are now in par with human engineers. Just give it a try! You can find codi in top-right corner of your flespi.io account under CHAT button.
And another AI tool by flespi (open source) for your support engineers and FAE deserves a special record here as well.
For those who prefer quick, simple and efficient device manufacturer exploring tool for your support staff - please use it directly by this link: https://flespi.io/deviceassist/. You can add the token to the link for auto-login if needed.
This tool can be integrated into your CRM, ERP, Support portal via iframe. Also device assistant can be integrated into your support chat or LLM as a function tool or source of information via API.